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How can I reset my PDQ Inventory console without uninstalling?

Purpose:

You would like to clean up PDQ Inventory so that it mirrors a fresh install without needing to uninstall/reinstall PDQ Inventory.

Some reasons you might want to do this:

  • You have a lot of clutter (collections and reports) you no longer need or use.
  • Your environment has changed considerably (new domain, additional domains, naming schema change) and need a clean console to capture the changes while discarding old data.
  • You inherited the console from a coworker or previous employee and want to start over with a clean product.

Requirements:
For Pro and Enterprise, you will need your license key to perform the reset.

 

Resolution:

1. Open the program and navigate to File -> Preferences -> Background Service



2. Stop the Background Service and close the program.


3. Go to %PROGRAMDATA%\Admin Arsenal\. Delete the PDQ Inventory directory.

IMPORTANT: The PDQ Service (that was stopped in the Step 2 above) cannot be running.


4. Once the PDQ Inventory directory is deleted, reopen the program. You will need to perform the configuration process again (adding credentials, license key, computers, etc.).

 

See also:

Admin Arsenal Documentation

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