Installing the PDQ Agent

12/4/2018 12340 Contributors
Agent

Purpose:
You wish to install the PDQ Inventory Agent on Internal or External Computers


Resolution:
Installing the agent can be done in the following scenarios (click the link to be taken to that section):


Install the agent on a single internal computer
Install the agent on multiple internal computers
Install the Agent manually on external computers, that have been scanned previously
Install the Agent manually on external computers, that have NOT been scanned previously
Verifying Agent Installation


I. Install the agent on a single internal computer:


1. Ensure the computer you wish to install the agent on is listed in your PDQ Inventory console.


2. Navigate to the computer you wish to install the agent on and select it.  Once the computer is selected, from the main console toolbar select Computer > Install Agent


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II. Install the agent on multiple internal computers:


1. Ensure all computers you wish to install the agent on are in your PDQ Inventory console.


2. Multi-select as many computers as you wish to install the agent on. Once the computers are selected, from the main console toolbar select Computer > Install Agent.


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III. Install the Agent manually on external computers, that have been scanned previously: 


1. Ensure the computer you wish to install the agent on is in your PDQ Inventory console.


2. Navigate to the following directory on your PDQ Inventory server: C:\Program Files (x86)\Admin Arsenal\PDQ Inventory.


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3. Copy AgentInstaller.exe and AgentInstaller.Config.xml to the target computer. Both files must reside within the same folder on the target computer.


4. Install the Agent on the target machine in one of the following ways:


GUI Installation: Navigate to the directory where you copied AgentInstaller.exe and AgentInstaller.Config.xml then run AgentInstaller.exe.  Follow the prompts, click finish to exit the setup wizard.


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Command or PowerShell installation: From within your shell of choice navigate to the directory where you copied the AgentInstaller.exe and the AgentInstaller.Config.xml and execute the following command:


AgentInstaller.exe /S /Config AgentInstaller.Config.xml




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IV. Install the Agent manually on external computers, that have NOT been scanned previously:


1. Add the computer to PDQ Inventory.


2. Select the computer from your Inventory console.


3. Once the computer is selected, from the main console toolbar select Computer > Agent Manual Install File. This will prompt you to save a computer specific configuration file.


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4. Navigate to the following directory on your PDQ Inventory server: C:\Program Files (x86)\Admin Arsenal\PDQ Inventory and copy the AgentInstaller.exe and the saved <computer_name>.Config.xml generated in Step 3 to the target computer. Both of these files must reside within the same directory on the target computer.


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5. Install the Agent on the target machine in one of the following ways:


GUI Installation: Double click AgentInstaller.exe, follow the prompts, and click finish to exit the setup wizard.


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Command or PowerShell installation: From within your shell of choice navigate to the directory where you copied the AgentInstaller.exe and the <computer_name>.Config.xml and execute the following command:

AgentInstaller.exe /S /Config <computer_name>.Config.xml



V. Verifying Agent Installation:


To verify the agent installation status on the machines in your Inventory console, add a few new columns to your view "Agent Status" and "Agent Version".


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