Error: Unable to Determine LAPS Password

4/26/2018 340 Contributors

Purpose:
You receive the error, "Unable to determine LAPS password".

This error is most likely caused by the target computer not being configured with the LAPS local admin or other LAPS configuration issues for that particular target.

Resolution:
Test the target computer’s LAPS account outside of PDQ Inventory to determine the cause of the LAPS failure and configure the target computer with the appropriate LAPS user and/or configuration.

For additional troubleshooting, please download the
LAPS_OperationsGuide.docx (From Microsoft’s LAPS download).

See Also:
LAPS Integration with PDQ Inventory and PDQ Deploy