Error: DatabaseUpdateFailedException

4/26/2018 2108 Contributors

You receive the error, DatabaseUpdateFailedException when upgrading either PDQ Deploy or PDQ Inventory to version 13 or higher.

This error occurs when the PDQ console (PDQ Deploy or PDQ Inventory, version 13+) is waiting for the service to upgrade the database and the upgrade process fails.

The actual error will be contained in the error/bug report. support will need the error/bug report or Event Viewer entry (Application log) for the error, which can be submitted through the Support Website or sent to