You receive the following error:
If PDQ Deploy or PDQ Inventory is not operating in Central Server mode (e.g. running in Local mode), ensure the Background Service is not running in Local Mode. You should access services.msc to check the Log On As parameter for the PDQ service. For additional instructions on correcting this (and other background service issues), please see, The Service Did Not Start Due To A Logon Failure.
For PDQ consoles operating in Central Server mode (e.g. running either in Client or Server mode), the PDQ Deploy or PDQ Inventory client will attempt to reconnect to the server automatically until successful or the application is closed.
There could be several causes for this behavior:
To troubleshoot the issue:
Deploy: Configuring Central Server
Deploy: Central Server: Migrating Existing Installations That Use Custom Packages
Inventory: Configuring Central Server
Inventory: Central Server: Migrating Existing Installations With Custom Collections, Tools, Scan Profiles, And Reports
Windows Firewall Ports and Exceptions