No other enterprise user has cached data

4/26/2018 771 Contributors

Description

There is no scan cache data from another user in the cache database which can be used.

Possible Causes

Scanning is set to only read from the cache and not to scan target computers directly. In this case there needs to be data in the cache from another user. Since PDQ Inventory won't scan the target directly there isn't any data which can be brought into the inventory database.

Recommended Fixes

Uncheck the "Use Cache Exclusively" option in Preferences > Scanning or ensure that another user has scanned the computer and written data to the cache for use.