Web proxy authentication required

4/26/2018 2392 Contributors


The system is using a proxy server that requires authentication.

Possible Causes

The application's background service can run with different credentials than the console which could cause the proxy credentials in the system to be coming from the wrong user profile. 

Recommended Fix

Ensure that the credentials are entered in the preferences correctly or that the system's proxy credentials have been set for the background service user as well.