Unknown Enterprise user e-mail

4/26/2018 2696 Contributors


The entered Enterprise User e-mail address has not been registered to the current Enterprise license key. In order to activate the Enterprise User functionality in the application (such as sharing packages in PDQ Deploy) the user's e-mail address must be registered and linked to the license key.

Recommended Fix

Have the technical contact for the Enterprise License (as shown in Preferences -> License) log on to the Admin Arsenal Customer Summary site and register the e-mail address in question, or have them contact Admin Arsenal support for assistance.